TELUS - Petron Communications Ltd. in Yellowknife, NT Open now

Reviews about TELUS - Petron Communications Ltd.

• ★ ★ ☆ ☆ ☆

  2020-07-24, by AViciousWalrus
  Personally I have had great experience. However recently it's been nearly impossible to reach the store by phone, and my girlfriend has currently been waiting a MONTH for her phone to come in. When we DO get through, the store simply has the answer "the problem is on Telus' end. The phone should be here by the end of the week". Lo and behold, end of the week rolls around and still no phone. For the past 4 weeks. And not a single phone call for information, just totally left in the dark. Very disappointing.
• ★ ★ ★ ★ ★

  2020-06-09, by Sueun Lee
  Telus Yellowknife provides excellent customer service and more! I was using the Telus plan and just purchased a phone through the Telus website. When I was buying the phone online, I missed combining my old phone plan and the new one, so I ended up having two accounts. The super kind sales staff Vincent helped me to fix the two existing account errors. It took a long time because he had to make a call to the phone centre. While we were waiting, he gave me lots of helpful advice for my plans and add-ons, and also he set me a better plan. I know that he could have told me to call the 1-800 service centre because it was my own mistake, but he went above and beyond. Thank you so much, Vincent! And the other staff (sorry, I didn't get your name) was also very kind. I highly recommend this place.